Simply put - do not go here. I had my sunroof repaired here in August/September. They overcharged me by over $1000. They left my interior permanently smudged and the sunroof is not the same. I went back and had them take a look as I was not satisfied. They say it was sealed properly - but things have puckered and I can no longer drive with the sunroof cover back without excessive road noise. Of course they determined there was no problem and to investigate it, they would have to start taking things apart. They said, "We really don't like doing that," which means they didn't want to actually address what they did - and offered to do so at *MY* expense. In short - they did not return the car to me in the state in which it should have been. The airflow and noise is infinitely worse than when I took in the sunroof for repair. They took no serious responsibility. The service department manager, John Springer, failed me at every turn despite the best efforts of Nick and Katie. I had to advocate fiercely to receive a subpar rental vehicle with subpar wheels (one of which popped on a standard Bellingham area road). Beware - they will charge you top dollar and then refuse to fix or clean anything to the standard it should have been done so. Here I am almost 9 months later and I still have no recourse to repair or fix what they failed to do.

Absolutely thrilled with our experience with Jordan Ashburn at Mercedes-Benz of Bellingham. Jordan is a true Mercedes-Benz specialist! From the basic facts to the custom (fun part). He is your guy! The moment we walked in, we felt right at home—there was no pressure, just genuine assistance. Jessica Gonzalez made the paperwork quick and informative. We were especially grateful for the fidget activities Jordan provided to keep our little guy entertained while we ironed out the final details. Fun Fact: Jordans animal sketching skills.... Top tier! Our seven year old was highly entertained! To be honest, I was too! Now that we’ve been driving our new car for a few weeks, we've encountered a couple of minor "new car" hiccups. This is where the real tests starts....... Jordans quick and effective responses demonstrated that he stands by his word and values our satisfaction not only in him as a specialist, but in Mercedes as a whole. His approach reflects a deep respect for his customers, making it clear that he is not just there to sell cars but to build trust and lasting relationships. Jordan's integrity shines through in his genuine commitment to his customers. He prioritizes transparency, ensuring that you understand every aspect of the buying process and the Mercedes line up without any pressure. Jordan has checked in on us and our vehicle and he has made our experience with Mercedes one that we tell all our friends about. We’re already looking forward to calling Jordan when it’s time to buy a SAFE vehicle for our soon-to-be 16-year-old Son. If you’re in the market for a vehicle, I can’t recommend Jordan and the staff at Mercedes-Benz of Bellingham enough! 

John Cabel gets an oustanding review once again! And so does Management. I leased a 2022 Toyota Truck, the lease was about to mature and I was stressed out about it but John and Team Toyota took the stress away and got me into another 2024 truck with the payments I wanted. They pressed the easy button and took the stress away.These people bend over backwards to satisfy their customers. This is why my family and I drive from Whidbey Island to Bellingham to purchase or lease our Toyotas!

Kelsey in the Mercedes repair center was extremely helpful and efficient in setting up my maintenance schedule, arranging for me to get a loaner car and then personally going out to my car and "normalizing" one of the car's power window switches after the work was completed.

I called Bellingham Toyota Dealership on a whim yesterday. I had the good fortune to be directed to salesman Sam Wood. He answered all my questions plus apprized me of things I hadn’t thought to ask. Sam perused the inventory and called me back to say he had “the car” I’d shown interest. In fact he had the exact model I had asked for. We took a test drive and he spent a lengthy amount of time going over the cars specifications, essential details and functions in a knowledgable, relaxed, personable manner. Sam linked my phone to Car-Play and demonstrated the numerous feature the infotainment screen. Plus eased my concern of retaining this information and told me we would go over care and functions in depth prior to driving off the lot in the coming week. It is comforting to know Im able to return for a refresher (techno) if or when needed. It was an enjoyable seamless experience from start to finish. I highly recommend Toyota of Bellingham.

Bought my car at Toyota of Bellingham and had a such a smooth and enjoyable experience! I worked with Jordan and he did an awesome job throughout the entire process. Rachel was also amazing! Everyone was so kind. Highly recommend!! 👏

We worked with Saige . She couldn't have been more helpful or professional. During the entire experience of buying a new car, it felt like we had a personal advocate helping us. She kept in constant communication and went well above and beyond the standard customer service. In all, I would highly recommend Toyota of Bellingham and, specifically, Saige Wilbur.

While my wife and I were at the dealership getting her car serviced, Jerad Blacklock showed me all around the new Tundra Platinum that was on a special lease promotional. I had been thinking about replacing my 2004 Tacoma with a new Tacoma, but my wife and I wanted a full size truck. Jerad was fantastic. No pressure, just showing us the truck and even took it out of the showroom for me to test drive. I was very impressed with his knowledge of the truck and features. I was also i.pressed with his test driving route and even letting me put it in 4wd. Most sales reps only take people on the shortest of test drives. Jerad was very personable, genuine and let the vehicle speak for itself. I highly recommend Jerad if you're looking for a great sales experience or want to learn more about what Toyota has to offer!!! To Toyota management, you need to keep Jerad and have him train other sales people to do what he does. Competence, integrity and honesty.

We had a great experience purchasing a new 2024 land cruiser from this dealership. It took several months from deposit to delivery, but our sales rep Jordan was communicative and responsive throughout. We picked the car up on a tight schedule and the dealership ensured that the paperwork was ready for signing upon arrival. Everyone we interacted with was helpful and organized. We hope the car will last a long, long time but if we need to buy another car again in the future we'd happily go through this dealership.

Great experience overall. John C was extremely helpful. Very straightforward and made the process a breeze. Will be returning here again. 5 stars

Roy and Jerad were very helpful and great customer service I highly recommend them and the dealership go see them for your car needs!

It was an awesome experience working with Stephen at Toyota of Bellingham! He was extremely polite, kind, and got me my dream car. I can’t thank him enough for being attentive and making the car buying experience a blast. Thanks again Stephen!!!!

Best ever!!! Jarrod went above and beyond expectations!!! Also special thanks to roy

Bought a used tundra, like the gold warranty.