Wilson Motors believes buying and servicing a car, truck, or SUV should be a good experience and create the value you deserve. As a family owned business since 1960, we offer professional, transparent, and straight forward customer service through out the life of your vehicle. There is only one way to do business...The Wilson Way.

Driving a Wilson Motors vehicle means you are Driving the Best ...and should expect the best from us.

 

 

Our Credo

We believe our responsibility is to all stakeholders associated with Wilson Motors...That's the Wilson Way.

 

We believe it is our responsibility to help our customers find the value in our vehicles and the benefit of services associated with longer vehicle life. We must offer safe vehicles and recommend services that make them safer and more reliable. In meeting their needs, everything must be of high quality. We must constantly communicate with our customers and acknowledge the commitment we have to them. Customers' current and future vehicles and all services attached must be taken care of promptly and accurately. We must be humble and acknowledge when we are wrong and be thankful when we are appreciated. We must strive to continually make our customers' experience better and value their time as much as ours.

We are responsible to our employees who dedicate themselves to the Wilson Way. Everyone must be considered as an individual. We must respect their dignity and recognize their merit. We must support them with the coaching necessary for them to thrive at their jobs and in their personal and career development. We must afford them every opportunity to make a fair and adequate living. We must give them the resources to be successful and the expectations to maintain their integrity in all they do. We must be mindful of their families and the responsibilities associated. Our leadership will have an open door policy and employees must feel free to make suggestions and complaints. There must be equal opportunity for employment, development, and advancement for those qualified. We must provide competent management, and their actions must be just and ethical.

We are responsible to our community in which we live and work. We must be good citizens- support good works and charities and bear our fair share of taxes. We must encourage civic improvements and better health and education. We must maintain in good order the property we are privileged to use, protecting the environment and natural resources.

Our final responsibility is to our Manufacturers and Dealer. Business must make a sound profit. We must be aware of costs. We must experiment with new ideas and innovative new programs. Mistakes must be paid for. Reserves must be created to provide for adverse times. We must take pride in the Wilson Family name and associate our actions with a level of commitment that exemplifies integrity.

We must believe we are the Wilson Way and look at every opportunity or interaction as a chance to be proactive. If we can't have integrity ... we will have nothing at all.

 

 

Our Wilson Way Guarantee:

  • We pledge a professional and NO pressure dealership experience.
  • Every vehicle is mark clearly and at market value. There are no second stickers.
  • We offer a full tank of gas with every new car purchase.
  • Every pre-owned vehicle, 12 years old or newer with less than 100.000 miles, receives a Toyota backed Drive-train warranty for 3 months or 3,000 miles.
  • Every pre-owned vehicle comes with a Vehicle Value Report to help your shopping experience.
  • Every vehicle serviced at our dealership will receive a safety inspection or your next 5,000 mile maintenance is free.
  • Every vehicle sold at Wilson Motors will receive free towing, to the dealership, within 25 miles of the dealership for the life of your ownership.
  • Open Saturdays for Express Maintenance.
  • Full service Tire Center with a “meet or beat” guarantee on similar tires.
  • Online Appointment Center and E-parts store
  • Trade in your car within 30 days of Wilson service and we will pay or refund that bill
  • Free Wash and Vac with every service
  • Free Loaner Vehicle with every major service.
  • Free Shuttle Service within Bellingham
  • Dogs are Welcome!
Questions?
Please speak with our trade advisor for more information.